SynXis® Retail Studio
Consumers expect smooth, personalized experiences when they shop — and booking a hotel stay is no exception. SynXis® Retail Studio gives hotels the opportunity to seamlessly sell, with or without a room. Go Beyond booking rooms with a comprehensive retail management platform designed to enable choice and accelerate revenue.
Hospitality retail technology designed to drive more value
Personalization is the new standard, and travel brands are being pushed to deliver the same caliber of experiences as non-travel brands. Every property has something special to offer, but hoteliers need the right tools to capitalize on opportunities while delivering tailored experiences, elevating their brand, and capturing additional revenue. Sabre Hospitality’s SynXis® Retail Studio is a retail management platform that brings the full power of retailing to hospitality. The platform enables hoteliers to drive total revenue by selling their unique offerings during any stage of the guest journey.
Integrates with other systems
Connect to a variety of property management systems (PMS) and leverage the SynXis® ecosystem for seamless selling and fulfillment.
Enables selling in the booking flow
Make purchasing easy during the booking flow and beyond. Retail anything including policies, goods, services, and experiences via direct channels.
Supports a comprehensive set of offers
Expand your retail offering to include room-centric offers, non-room-centric offers, gift cards, and vouchers. Empower guests to choose what they value.
Offers a powerful recommendation engine
Use machine learning to identify personalized product recommendations for different customer segments, optimizing presentation for maximum conversion.
Go Beyond selling rooms and stays
Hospitality is about more than just a stay. It’s about creating memories that remind guests why they travel. With SynXis® Retail Studio, you can transform from filling rooms to creating memorable experiences for guests and value for the business. Instead of focusing on occupancy and average daily rate (ADR), you can focus on total revenue per guest. And when everything is an attribute, the opportunities are endless.
Optimize conversions by leveraging machine learning
Use predictive analytics powered by machine learning to offer curated experiences such as off-property excursions, merchandise, and more. Identify the best products for customer segments and drive higher conversion rates by empowering guests to choose and purchase what they value most.
Accelerate revenue with endless ancillary opportunities
Sell virtually anything, including experiences, merchandise, policies, spaces, and other attributes. Manage both room and non-room offerings through a singular attribute-based model and increase ancillary revenue up to 6.8X by offering personalized choices at the time of booking.
Improve guest experience through personalized hospitality
Seamlessly integrate add-ons into the booking flow and pull new levers to create additional value for your property and guests. Delight consumers with the personalized experiences they’ve come to expect and deliver memorable stays that remind guests why they travel in the first place.
Differentiate your brand with flexible and unique offers
Set up marketable offers unique to your brand and create additional value for your property and guests. Differentiate yourself while creating a memorable brand experience, keeping up with the competition, and staying ahead of rapid changes in the industry.
See more success with our hotel merchandising solution
Up to 6.8X
Revenue increase compared to the previous year for early adopters
Of users were “very satisfied” with the experience of booking add-ons
Users were more successful in booking add-ons with SynXis® Retail Studio
Faster for users to find what they were looking for with an intuitive layout
See what our customers have to say
Retail Studio is incredibly user-friendly, making the setup of ancillary offerings on our virtual store remarkably easy. Its comprehensive features allow us to tailor offerings precisely to suit our hotels’ specific requirements.”– Director of Customer Success at CoHo Reservations
Discover how we’re enabling hoteliers across the globe to Go Beyond
December 1, 2023
Through SynXis Retail Studio, we empower hoteliers to boost ancillary revenue by seamlessly transitioning to a new era of retailing.
June 2, 2023
May 2023: Expedia Group has recently announced its Elite and Preferred Connectivity partners for 2023, recognizing the top providers of high-quality tools, capabilities, and user experiences for connected properties.